Delete your Assistent Ben account

In the app (fastest)

1. Open the app.
2. Settings → Account → “Delete account”.
3. Confirm with “Delete”.

Without the app

1. Email support@assistentben.app with the subject “Delete account”.
2. Send it from the address you sign in with, so I can tell it is your account.
3. I will delete the account within 3 working days and confirm by email.

What is deleted

1. Immediately: all sign-ins on all devices, memory, chat history and connections including credentials. You leave any company and pending tasks are cancelled.
2. Within 24 hours: account, tasks, results, files, to-dos, company profile, lists, projects, problem reports and sign-in codes.
3. Remaining credit expires.

What is kept

1. Usage records without content and without reference to you (anonymised).
2. A pseudonymised check value of your email address created with a secret key (HMAC-SHA256), so the same address cannot get a second trial or referral bonus. The address itself cannot be read from it.
3. Backups delete themselves after 14 days. A restore does not bring your account back.
4. Entries the app created in your calendar, reminders or contacts stay there. They belong to you.

Don’t forget your subscription

An App Store or Google Play subscription continues until you cancel it there:

1. iPhone: Settings → your name → Subscriptions.
2. Android: Google Play → Profile → Payments & subscriptions → Subscriptions.

Back up first?

In the app under Settings → Account → “Export my data”.